Privacy Policy

Last updated: March 23, 2026

1. Information We Collect

When you use AI Voice Agency, we may collect the following information:

  • Contact Information: Name, email address, phone number, and business name provided through our contact forms.
  • Call Data: Phone call recordings, transcripts, duration, and metadata when using our AI voice agent services.
  • Meeting Data: Scheduled meeting times, attendee information, and booking details.
  • Usage Data: Service usage metrics, call counts, and minutes consumed.
  • Payment Information: Billing details processed securely through Stripe. We do not store credit card numbers directly.

2. How We Use Your Information

We use collected information to:

  • Provide and improve our AI voice agent services
  • Process and manage your account and billing
  • Communicate with you about your account and our services
  • Qualify and follow up on leads on your behalf
  • Book and manage meetings through integrated calendar systems
  • Generate analytics and usage reports
  • Comply with legal obligations

3. Data Sharing

We may share your data with the following third-party services as necessary to operate our platform:

  • Twilio: For voice calls and telephony services
  • Ultravox: For AI voice agent processing
  • Stripe: For payment processing
  • Cal.com: For meeting scheduling
  • Supabase: For data storage and authentication

We do not sell your personal data to third parties.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide our services. Call recordings and transcripts are retained for the duration of your subscription. You may request deletion of your data by contacting us.

5. Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS), secure authentication, and access controls. However, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing
  • Data portability

7. Contact Us

If you have questions about this Privacy Policy, please contact us at the email address provided on our website.